Below I present to the service of your company, the areas in which I can execute my professional services for Information Technology Services (ITSM):
- Reengineering, Redesign, Planning and Process Improvement Services Information Technology.
- Change management.
- Planning Products and IT Services.
- Structuring Services Design Packages and their versions Information Technology.
- Creation Strengthening Service Level Agreements
- Definition of system configuration management of technologic service assets.
- Analysis Call Services Center for IT Users.
- Specialized Services in Information Technologies to Business Oriented for Customers
- Comprehensive understanding of the organization and better understanding of information technologies in function of the business
- Customized enterprise architecture projects to each customer
- Personalized experience at your service
- Alignment with IT Governance and enterprise architecture frameworks
- Confidentiality of work performed